Monday, March 29, 2010

The Art of War Chapter 1 - Entry 6 - "The Plan is useless..."

At the end of the first chapter of the Art of War, Sun Tzu gives direction that may make the strongest case for project management in the entire text.

"Those who triumph,
Compute at their headquarters
A great number of factors prior to a challenge"*

He goes on to explain that those who spend less time planning do not succeed. According to Sun Tzu, more planning = greater success, less = greater chance of failure and no planning at all pretty much guarantees you have no shot.

The first chapter of the Art of War ends with Sun Tzu claiming that by observing the time spent in "computation" he can determine whether or not one will succeed in their efforts.

From a PM's standpoint, this has relevance on a number of levels. The most obvious application would be to the idea of actually planning out a project, and if you follow the rest of the lessons of the Art of War, this is going to end up bringing in many of the elements included in a traditional project plan. Things like risk planning and developing a communication strategy are critical aspects of Sun Tzu’s formula for success.

One application that might not be so obvious is how this planning can play out on a smaller scale. Something as simple as a business meeting, offers a great opportunity to prove out some of Sun Tzu's claims. If you've ever been in a meeting where you arrived not knowing what was going to happen, or what you were going to say ahead of time, you are probably already all too familiar with the formula for defeat that is mentioned above.  For my own part, this is a lesson that took a long time to learn, but over time I have learned that if I make the time for "computation" before a meeting, things go much better. In terms of preparation, working out things like how the Five Measures fit within the context of the meeting, thinking through what will take place based on who is likely to be present, what objectives or motivators they might have, who might say what, how the others in the room will respond, and especially, how to raise the issues I need addressed as well as how to respond to the questions I'm likely to be asked, seems simple but it is unfortunately something most people don’t take the time to do. It may sound like a lot of work, but my experience has been that once you get into a habit of doing it, this tends to come fairly easily. Whatever your goals in the meeting, even if it is just to get through it with your job intact, putting in the time to prepare before hand is just basic risk management. It will give you the freedom to devote the time and attention necessary to cover the things you were not able to think of before hand.

If success in the meeting equals getting your issues addressed without losing credibility, taking the time necessary to be prepared to participate with confidence and ease is just basic risk management, the same as you’d do on any project. And as for the others around the table, as Sun Tzu says, examining they prepare will give you a lot of insight into their ability to succeed or fail once things get underway.

While it can be fairly simple to see how this applies to Project Management, it has a lot of relevance to an Agile approach as well. If taking an Agile approach is intended to offer the freedom to handle constant change while incrementally working towards a desired goal, The Art of War in right in step. The basics of things like forming the team, having the team determine how they will best work together, what the vision statement is, etc. are all part of the “computation” Sun Tzu is talking about. These practices have even greater application later on in the Art of War. In a later section of the book Sun Tzu talks about the need to be fluid and adaptable, in order to do this successfully, someone leading an Agile project, or an Agile team, still needs to take the time to understand the basic concerns mentioned in this chapter.

The bottom line is, success is determined by your ability to make the time to learn about what you are facing and considering what will happen when things get underway.

Or, as President Eisenhower put it, "The plan is useless; it's the planning that's important."

* Quote taken from "The Art of Strategy" by R.L. Wing

Friday, March 26, 2010

Project Potion 8 - The Fonzi - Isaac - Radar - Mr T Report

Wednesday, March 24, 2010

Are you tired of filling out those boring old Red Amber Green reports?

Introducing THE FIRM REPORT!

Last week I was talking with a co-worker about the status report we have to file each week. It’s called a RAG Report. He asks why it is called a RAG Report. I explained to him that RAG stands for Red-Amber-Green and we spent some time discussing the various merits (or not) of completing that type of report. The intent is clear – show red, amber or green to quickly convey a message about the state of the project, but in practice, the sad thing is that the simple color system easily lends itself to a situation in which an executive will simply look at the color and ignore the rest of the detail that has been painstakingly crafted and tuned by the highly developed creative spin tactics of the project manager (or lead).

So, that conversation got me to thinking that maybe a RAG format had outlived its useful(less)ness. Being the hard working, creative mastermind that I am, I started trying to work out a new alternative to the Red-Amber-Green… and now I am proud to give you…

(drumroll please)


The FIRM report embraces a new model for rating project health:

F = Fonzi
I = Isaac (your bartender)
R = Radar O’Reilly
M = Mr. T

Here is how this works:

If you get a Fonzi, that means “AHHHHHHEEEY”  -  things are very, very coolamundo!

If you get an Isaac (portrayed here with his classic “Double Issac” hand gesture), this means things seem to be more or less okay, but it would probably be a good idea to head down to the Lido deck and start having at the Mai Tais (yes that is the plural… I looked it up) post haste.

If you get a Radar you should be remembering all those times in the TV classic M*A*S*H (ATTN Gen Y… TV Land is your friend) when Radar (IMHO, the greatest PM ever portrayed in film or TV) cocks his head ever so slightly, and says “CHOPPERS!” This usually happens about 20 seconds before anyone else hears them. In other words, there is some seriously bad stuff in the air, some of which is bound to be missing a few limbs, and they are headed your way Sport!

Finally, we get to Mr. T… as in “I PITY THE FOOL!” which means… Dude, you are simply screwed, and no amount of gold around your neck is going to save you from the fact that someone is going to be taking you sweet, sweet iconic 1980's van away very soon.

More on this in the next episode of Project Potion… and I’ll be posting a status template for you to test your job stability with very soon. 

Stay tuned!
The Mike Sutton Sessions - Part 4 - Startup Diary

Two weeks ago I had the pleasure of co-teaching a CSM class with Mike in Malaysia. In part 4 of the interview we shot he talks more about the work he is doing there and his startup diary, which can be found here.