Jurgen Appelo - How to Measure ScrumMaster Performance

One of the questions I have been asked with increasing frequency in the Certified Scrum Master and Certified Scrum Product Owner classes I teach is:

How do we measure the effectiveness of the ScrumMaster?

When this question is asked what people are often looking or is a way to evaluate ScrumMaster performance (separate from the Product Owner and the Developers). This is not an easy thing to do.

Whenever I have brought up this question with other folks who teach or coach Agile teams, the conversation always finds it way back to Jurgen Appelo’s work. A few weeks ago I had the opportunity to interview Jurgen on his new project AgilityScales. After the interview Jurgen was kind enough to let me also ask him the question about ScrumMaster performance.


Jurgen is an entrepreneur and management thought leader who focuses his work on helping organizations change how they approach work management in order to support greater business agility.  He is the CEO of Happy Melly,   co-founder of the Agile Lean Europe  network and the author of a number of books including “Managing for Happiness”

His latest project AgilityScales is focused on inventing the future of organizational Agility. You can learn more about it by checking out the Agility Scales website or by watching the interview we did on the topic.

If you’d like to lean more about Jurgen, here are some links to check out.

• Web: http://jurgenappelo.com/
• AgilityScales: https://www.agilityscales.com
• Twitter: https://twitter.com/jurgenappelo
• Medium: https://medium.com/@jurgenappelo
• Amazon: http://amzn.to/2hZD5Vb

Jurgen Appelo - Agility Scales

Jurgen Appelo, the man behind Managing for Happiness and Management 3.0, is working on a new project to provide organizations with a platform they can use to develop the ability to innovate at scale and foster an agile mindset that spans the enterprise.  Agility Scales aims to be the “Waze for work”. The idea is to provide a navigation tool, that will help organizations achieve business agility using crowd-sourced business processes with peer to peer guides with the end goal of developing better capabilities around innovation and increased productivity.

What makes this project even more unique is that it is being crowd-funded. Agility Scales is currently open to investors who want to get involved in developing this new platform.

In this interview Jurgen and I discuss the Agility Scales project and the reasons for being one of the first Agile thought leaders to take a crowd-funded approach to developing a tool to support business agility.


If you’d like to learn more about Agility Scales and how to invest in the project:

• Web: https://agilityscales.com
• Twitter: https://twitter.com/agilityscales
• Facebook: https://www.facebook.com/agilityscales/
• Medium: https://blog.agilityscales.com

And if you’d like to learn more about Jurgen and his work:

• Web: http://jurgenappelo.com/ or http://noop.nl/
• Twitter: https://twitter.com/jurgenappelo
• Amazon: http://amzn.to/2z6qbPO
• YouTube: http://bit.ly/2jvC0Z6